With Colissimo, receive your parcel at the address of your choice selected during your order: at your home you’re your workplace or holidays address according to your life routine.

Your parcel will be delivered personally to you or in your mailbox. If you are absent and if your mailbox is not big enough, a message will be left allowing you to choose on the Internet a new delivery date within 6 working days or to come get your parcel in your local post office within 15 days.

As soon as your order leaves our warehouse, you will be able to track it on thanks to the number of Colissimo that you will find in the section My orders.


During your checkout, you will be able to choose a Point Relay ® among 6 300 partners. There is necessarily one less than 10 minutes from your home!

Mondial Relay will inform you by e-mail and by text message of the arrival of your parcel in the selected Point Relay ®.

In one click in the e-mail, you know the opening hours of your Point Relay ®. 100 % are opened on Saturdays, more than 30 % on Sundays and many are opened late in the evening.

Your parcel will wait for you 14 days.


Your parcel is delivered by UPS and is delivered personally to you.

The price includes the delivery of the parcel at the address and the floor indicated on the order.

Free delivery is offered for any order with a superior or equal amount of 200€; the delivery fees are offered whatever the amount and the number of products of your order.

UPS delivers from Monday to Friday between 9 am and 5 pm, with the exception of holidays.

If you are absent during the delivery, a message will be left in your mailbox.

A new delivery will be planned the next day. You also have the possibility of contacting UPS to plan another delivery appointment or to come to get your parcel in the closest UPS center. The parcel will be kept there for 5 days.

If you indicate your phone number in your delivery details, we will inform you free of charge by SMS of the tracking of your parcel.